Smart Customers Demand Smart Support
If your business is cloud-dependent, top quality support is critical. That’s why offer the most generous support packages of any cloud IaaS provider. Free startup consult with experienced Joyent support engineers. Only Joyent offers 100% uptime Enterprise SLAs. Our support engineers take time to consult with your team and can help you scale with architecture roadmaps. We want to hold your hand.
It’s personally satisfying to me that Joyent support is so responsive. Any time we’ve contacted them—day or late at night—we get an answer quickly.
—Chris Carvalho
COO
Kabam
Joyent support has been phenomenal. They always talk to me at the right level, not too detailed, and not too simplified. They always answer my emails, day or night.
—Jordan Holberg
CEO and Founder
Shopularity
With Joyent we get the best of both worlds: world class infrastructure and a partner we know will respond quickly when we have any questions that need to get resolved.
—Rafi Jacoby
Director of R&D
Context Optional
Joyent’s account management team offered us excellent service in identifying the best architecture for our initial deployment. Their involvement actually helped to reduce our service cost based on their recommended testing.
—Francis Pelland
Technical Director
Social Game Universe
They have gone above and beyond to help us develop our scaling frameworks. We’ve had in-person work sessions where they looked at our reference architectures and they have been very willing to answer any questions with our production systems to help us troubleshoot.
—Colin Rand
Technical Manager
AKQA
